– Legal
Privacy Policy
Contents
At Streaming Vault, we take your privacy seriously. This policy explains what information we collect when you visit our website or purchase our services, how we use it, and what rights you have over your data.
1. Information We Collect
We collect information you provide directly to us, including your name, email address, and any project details you share when placing an order or contacting us through our website.
We also automatically collect certain technical information when you visit our site, such as your IP address, browser type, pages visited, and time spent on the site. This is standard practice for most websites and is used solely to improve your experience.
2. How We Use Your Information
We use the information we collect to fulfil your orders, communicate with you about your project, and send occasional updates about new products or services — only if you’ve opted in to receive them.
We do not sell, trade, or rent your personal information to third parties. Ever.
3. Cookies
Our website uses cookies to keep track of your session and preferences. These are small text files stored on your device. You can disable cookies in your browser settings, though some parts of the site may not function correctly if you do.
We use Google Analytics to understand how visitors use our site. This service uses its own cookies. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
4. Third-Party Services
We use a small number of trusted third-party services to operate our business — including payment processors and email providers. These services have their own privacy policies and we encourage you to review them.
We do not give these third parties permission to use your data for any purpose beyond what is necessary to provide their service to us.
5. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order-related data is typically retained for up to 3 years for accounting and legal purposes.
If you’d like us to delete your data sooner, you can request this at any time by contacting us.
6. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. You also have the right to object to or restrict certain types of processing, and to data portability.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
7. Contact
If you have any questions about this privacy policy or how we handle your data, please get in touch.
Email: [email protected]